Menoviva Returns Policy
Shipping, Cancellation & Returns
Menoviva
Registered: Femgroup ltd Unicorn House, 141 Mowbray Drive, Blackpool, Lancashire, FY3 7UN
Company Number: 12352354
Shipping
UK: 2-4 business days
Rest of Europe: 5-7 business days
US: 4-6 business days
Rest of World: 6-12 business days
All shipments come with tracking information which you can find in your email notification from us. If your shipment is delayed please contact us at: info@menoviva.com
Our Returns Policy
We hope you will be happy with our supplement, but if you are not entirely satisfied below are our terms for returns:
This returns policy does not affect the statutory rights you may have under applicable law, including your statutory right to cancel or your statutory warranty.
Your right to change your mind
FOR THE UK ONLY:
US, EU, ASIA & REST OF WORLD
Damaged and Faulty Product
If you believe the product you have ordered to be damaged or faulty, please contact us by emailing info@menoviva.com and we will send a replacement product free of charge.
Refunds
Refunds will be processed once we receive your returned products. Refunds can take up to 10 working days and will be credited to the original card you paid with.
Refund Exclusions
You cannot return any product that has a hygiene seal or blister pack that has been broken. You have the right to reasonably inspect the product as you would in a shop but you cannot return products that you have used, unless you are returning them because they are damaged or faulty.